Refund policy

Due to the nature of our products we do not offer returns. We do strive to keep customer service number one in our business so if you are not happy with your purchase please reach out to us via email biterbeads@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards.